FAQ Help Center

Everything You Need to Know About Our Candles
Help Center

Popular Questions

Have questions about our candles or services? You’ve come to the right place! Here, we’ve answered some of the most common inquiries to help you make the best choice for your home or business. If you don’t see your question, feel free to contact us directly!

Our candles are made with high-quality, natural soy wax and cotton wicks. We use phthalate-free and paraben-free fragrance oils to ensure a clean and safe burn. Our commitment to using sustainable materials ensures that our candles are eco-friendly and provide a longer-lasting, soot-free experience.

The burn time of our candles depends on their size, but generally, our small candles burn for about 25-30 hours, while our larger candles can last up to 50 hours. For the best burn time, we recommend trimming the wick to 1/4 inch before lighting each time.

Candles that are 8oz or less are ideal for smaller rooms!

Candles that are bigger than 8oz are ideal for larger rooms!

To get the most out of your candles, follow these care tips:

  • Burn for 2 hours on your first use.
  • Always trim the wick to 1/4 inch before each use to prevent excessive soot.
  • Let the candle burn until the wax melts evenly across the surface to avoid tunneling.
  • Keep candles away from drafts and never leave a burning candle unattended.

Yes, you can easily purchase candles online using your credit card. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Simply choose your preferred payment method at checkout for a smooth and secure transaction.

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